Cancellations
- 24-Hour Notice
- We kindly request a minimum of 24 hours' notice for any cancellations. This allows us to adjust our schedule and offer the appointment slot to another client.
- Same-Day Cancellations
- Cancellations made on the same day of the scheduled service may incur a fee to cover operational costs.
- No-Shows
- If you fail to cancel and do not show up for your scheduled appointment, a fee will be charged.
- Weather-Related Cancellations
- In the event of inclement weather, we may need to cancel or reschedule your service. We will make every effort to notify you in advance and find a suitable alternative date.
Rescheduling
- 24-Hour Notice
- We appreciate at least 24 hours' notice for any rescheduling requests.
- Same-Day Rescheduling
- Same-day rescheduling may be possible depending on availability, but cannot be guaranteed.
- Multiple Rescheduling
- We understand that circumstances arise, but excessive rescheduling may result in a service fee or require us to re-evaluate your service agreement.
Additional Considerations
- Emergency Cancellations
- We will do our best to accommodate emergency cancellations without penalty, but please contact us as soon as possible.
- Large Projects
- For large projects, we may require a non-refundable deposit to secure your booking. This deposit will be applied to the final cost of the project.
- Communication
- Please contact us directly by phone or email to cancel or reschedule your service. We appreciate your understanding and cooperation.
Thank you for choosing our landscaping, gardening, and lawn service. We look forward to serving you!
Need to change an appointment?
Contact us directly by phone or email — that’s the fastest way to get it sorted.
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